How it works
Four steps. Neither side is exposed.
The money and the goods change hands at the same moment, not before. If something goes wrong, the funds are still here and an agent decides who they belong to.
-
01
Agree the terms
One party opens the trade with the price, the description and an inspection window. The other reviews and accepts.
- Nothing is charged until the counterparty accepts.
- The counterparty does not need an account yet — invite them by e-mail.
- Decide up front whether the buyer, the seller, or both pay the platform fee.
-
02
Buyer funds escrow
The payment moves out of the buyer's wallet into a protected account. The seller can see it is secured but cannot touch it.
- The amount leaves the buyer's spendable balance immediately.
- The seller gets a clear signal the money is real before spending time on delivery.
- A countdown starts so funds can never sit unclaimed forever.
-
03
Seller delivers
Credentials are handed over inside the protected chat, or the parcel ships with a tracking number attached to the trade.
- Everything said in the protected chat is preserved as evidence.
- Physical goods carry carrier and tracking details the buyer can follow themselves.
- Account logins are encrypted at rest, visible only to the two parties and a reviewing agent.
-
04
Buyer confirms
Funds are released to the seller. If the buyer stays silent, they release automatically once the inspection window closes.
- Confirming is final — so inspect properly first.
- Raising a dispute instead freezes the funds and stops the clock.
- The platform fee is deducted here, and only here.
The inspection window
The clock starts when the trade is funded, so money can never sit unclaimed, and it restarts when delivery is confirmed, so the buyer always gets their full window from the moment they can actually inspect. The default is 72 hours.
Pick a longer window for anything that can be quietly reclaimed later — social accounts, game accounts with hidden recovery methods, or graded collectibles that need authenticating.
When it goes wrong
Raising a dispute freezes everything
Either party can escalate a funded trade. The countdown stops immediately, the money stays exactly where it is, and an agent reads the full conversation plus whatever evidence both sides upload.
Refund Buyer
The whole escrowed amount returns to the buyer, including the fee they paid. The trade is canceled.
Release to Seller
The seller is paid their agreed net. The platform keeps its fee and the trade completes.
Partial Settlement
The agent splits the escrowed amount between both sides when neither is wholly right.
A ruling is binding and the funds move immediately. The written reasoning is recorded against the case and shown to both parties. Dispute cases are reviewed within 24 hours.
Ready to try it?
Opening a trade takes about a minute, and you only pay when it completes.
